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Visilent Account Support

  The trusted advisor for all your needs in resourcing new talent
   

A key asset in our solution is a dedicated Customer Account Team.  The Account Team is the trusted advisor for all your needs in resourcing new talent.

The Account Manager provides a number of important services:

  • Conducts Visilent systems training and support for all users of Visilent technology and is always available to assist all users including hiring managers, recruiters, and administrative personnel.
  • Manages your staffing agencies.  The Account Manager will work hand in hand with your preferred recruiters.  They can administer all contracts, ensure all of the supply chain utilizes our vendor neutral Visilent technology.  By driving system compliance, the Account Manager ensures the status of all requisitions and activities can be viewed at all times as an accurate picture of progress.
  • Drives continuous improvement initiatives. The Account Manager will work with the Client to ensure all immediate staffing (tactical) needs are addressed.  The Account Manager also works with the Customer to assess existing processes and look for opportunities for improvements in the process. 
  • Applies the best industry practices for you, drawing on our experience and accumulated global data. And liaising with the special projects team to identify relevant opportunities to deliver additional benefits

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